Net It On, LLC Blog

Data storage has long been a major pain point for technology development, but a rather large (or small) breakthrough has resulted in data being stored on a single atom. The development comes from researchers at IBM, and it could have a potentially nuclear impact on the way that data storage functions.

Customer service can be tricky to gauge sometimes, as you don’t often hear about a consumer’s experience unless you provide exceptional service, or if you’re not providing good enough service. The problem here is that, unless you do something to improve the customer service you provide, you could very well lose them to your competition. What are some steps that your business can take to improve customer service?

It’s a tough lesson to learn, but almost any company is susceptible to cyber-attacks that take advantage of any security setup’s weakest link: the people involved. This lesson was most recently learned the hard way by two unnamed tech companies that fell victim to a phishing campaign that was allegedly run by Evaldas Rimasauskas, a Lithuanian man accused of stealing $100 million from them.

Imagine that, despite the extreme care you took to avoid threats from infecting your devices, they turned out to be infected anyway. However, what if the device had been infected before you had even gotten your hands on it?

It can be hard to accomplish work in a timely manner when your technology is a haphazard mess. To help with this, we’re devoting this week’s tip to three ways you can improve workflow by organizing your technology.

Two of the primary developers of tablets--Apple and Samsung--have created two of the most popular devices out there: the iPad Pro and the Galaxy Tab S3. If you’re in need of a tablet, we can help you go over your options so that you choose the one that best suits your needs.

It’s a nightmare situation for any business owner when all of their essential data suddenly disappears. Fortunately, there are measures that you can take to turn this nightmare into an inconvenience. However, you must also be certain that these measures are adequate to keep your data safe, despite the worst of circumstances.

It’s not unheard of for organizations to experience immense technological trouble that brings future potential problems into question. Surprises like these can spell trouble for businesses that are unprepared, especially considering the major damage it could cause to your budget. This forces you to ask yourself if you know what your current plan for IT covers, and what you want your provider to do to eliminate unexpected billing surprises.

Watson, IBM’s famous question-answering supercomputer, has held many jobs over the years. After dominating the competition on the quiz show Jeopardy! In 2011, Watson moved on to help companies like Macy’s and Geico answer customer questions and improve their mobile apps. More impressively, Watson has even helped doctors diagnose cancer. Now, Watson is tackling a new occupation: Tax Professional.

As useful as the Internet is with helping a workforce complete their daily tasks, it is just as capable of having negative effects for your business. There is plenty of content online that has no place in the workplace, including plenty that serves as unwanted distractions. Fortunately, you can prevent your employees from lollygagging on the job with a fairly simple solution: web content filtering.